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Join Our Kelowna Team - Apply Today!

Join the team at Once Upon A Child Kelowna

Once Upon A Child Kelowna is an independently owned and operated children's new and used resale store.  Our mission is to provide a fun and convenient way to buy and sell gently used kids' stuff while focusing on quality, safety and value.  

Once Upon A Child Kelowna is looking for customer service oriented sale associates.  The right candidate will be available to work flexible hours and meet the following criteria:

  • Excellent customer service and communication skills
  • Basic math skills
  • Ability to work in a fact-paced team environment 
  • Ability to handle customers with sensitivity
  • Able to multi-task effectively

Compensation: Wage to be discussed; great employee discount; we promote within

If you are interested in working in this fast-paced and fun environment, please complete our Once Upon A Child Kelowna Application and email it along with your resume and cover letter to ouackelowna@gmail.com

MERCHANDISE / CUSTOMER SERVICE ASSOCIATE Casual Part-time 

Once Upon A Child Kelowna is an independently owned and operated children’s new and gently used resale store. Our mission is to provide a fun and convenient way to buy and sell gently used kids’s stuff while focusing on quality, safety and value. 

POSITION DESCRIPTION

To contribute to the profitability of the resale operation by handling and managing the inventory of merchandise in a timely, efficient and organized manner. Create a positive customer experience by maintaining visual standards in accordance with our merchandising guidelines. Present a high level of customer service by ensuring customers are assisted in an enthusiastic, timely, and knowledgeable manner. 

RESPONSIBILITIES

  • Responsible for the timely flow of merchandise to the sales floor and back stock area. Ensure the sales floor is full at all times with the appropriate product. 
  • Follow the brand merchandising guidelines to ensure products are easily accessible, visually appealing and constantly available to the customer on the sales floor.
  • Maintain store displays and adhere to store housekeeping procedures and maintenance standards.
  • Participate in the execution of seasonal merchandising changes, floor transitions and events according to standards and expectations.
  • Become familiar with products, brands and prices and make recommendations of products, including their features and benefits, to suit customers’ needs 

QUALIFICATIONS

 The right candidate will be available to work daytime hours from 10am to 2pm (perfect for school hours) during weekdays on an as-need basis and meet the following criteria:

  • Proven customer service experience
  • Enthusiastic, high energy person with the ability to work independently as well as in a team and take direction from supervisors 
  • Ability to work at a fast pace with accuracy and efficiecy (multi-tasking is essential)
  • Excellent communication and interpersonal skills

PHYSICAL REQUIREMENTS

  • Ability to stand and walk for long periods of time
  • Lift up to 40 lbs. without assistance
  • Bending, rotating, and reaching customary to a retail environment
  • Exposure to typical retail environment conditions and noise levels

COMPENSATION

Wage starts at $12.65/hr including a great employee discount and we promote from within.

At Once Upon A Child Kelowna, we pride ourselves in offering positions that balance well with the demands of a busy lifestyle.  If you meet the above requirements and are interested in joining our team, please send a copy of your resume and a cover letter to Ann Davis at: ouackelowna@gmail.com

We thank all applicants for their interest however only those candidates selected for an interview will be contacted. 

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Our Locations

Once Upon A Child Kelowna

1780 Baron Road
Kelowna, BC V1X 7G9
778-484-0083 - Map - Hours
Mon10:00 AM-08:00 PM
Tues10:00 AM-08:00 PM
Wed10:00 AM-08:00 PM
Thu10:00 AM-08:00 PM
Fri10:00 AM-08:00 PM
Sat10:00 AM-06:00 PM
Sun10:00 AM-05:00 PM
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